The Gauteng Department of e-Government (e-Gov) has developed an 18-month programme to fast track the digitisation of the Gauteng government. The programme is made up of 20 key initiatives that are the main focus of delivery until the end of the administrative term. This includes an e-Policing system which is a crime fighting tactic that uses technology and an integrated intelligence operations centre that will make use of an e-Panic Button to alert law enforcement agencies when a citizen is in need of help. The department will continue with its usual programmes of providing information and communications technology (ICT) support to GPG departments, innovation and creating a paperless customer services environment. e-Gov was created to modernise public services in Gauteng in order to create better and more efficient services for citizens.